It's Your Love Story

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  • Home
  • My Portfolio
    • Weddings and Engagements
    • Destination Weddings
    • Portrait Sessions
    • Modeling Sessions
    • Fundraisers
    • Celebrity Photography
    • Community Events
  • About Me
  • Blog
  • Contact Us

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Company Policy

Payments

Our Satisfaction Guarantee

Retainer Required

  We do our best to make payments as easy as possible for our clients. 


All payments are Non-Refundable so please be sure to contact us for assistance in placing your order.
 

Dates of service are not guaranteed without formal written consent of availability for the date requested.


Email Us for guaranteed availability.


Payment plans are avai

  We do our best to make payments as easy as possible for our clients. 


All payments are Non-Refundable so please be sure to contact us for assistance in placing your order.
 

Dates of service are not guaranteed without formal written consent of availability for the date requested.


Email Us for guaranteed availability.


Payment plans are available through PayPal for Weddings and Special Events.


You may submit payments in cash during contract signing, make payments online through the links provided or we can email you an invoice.


In placing your order, you confirm you are of legal age 18 years or above to place this order.

 

We accept the following forms of payment.

  • Apple Pay
  • Cash
  • Check
  • Cash App
  • PayPal
  • Venmo

Retainer Required

Our Satisfaction Guarantee

Retainer Required

This is a retainer for wedding photography services for Sapphire Romance Photography. Retainer will be applied to your contracted wedding date package and is Non-refundable and Non-Transferable as it holds your booking date to ensure it removes the dates availability to other clients. By completing this payment for retainer, you understan

This is a retainer for wedding photography services for Sapphire Romance Photography. Retainer will be applied to your contracted wedding date package and is Non-refundable and Non-Transferable as it holds your booking date to ensure it removes the dates availability to other clients. By completing this payment for retainer, you understand there are no refunds for cancellations for any reasons. You are guaranteed services for the above date in your contract as soon as your retainer and deposit has been submitted and returned, with your signature. 

That being said if for any reason this contract cannot be completed by Sapphire Romance Photography due to medical emergency, natural disaster, unclear roadways, air travel issues or safe travel issues. Your retainer will be refunded in full 100% with our most sincere apologies. We will do our best to assist you in finding a replacement photographer for your special day and you can work out the details with them.  Thank you for your business!

Our Satisfaction Guarantee

Our Satisfaction Guarantee

Our Satisfaction Guarantee

 We back our services 100%.


· We do not offer refunds for service contracts or retainers, given the customized nature of our work. However, we are committed to ensuring your complete satisfaction with services provided with your purchase.

· All services are verified completely and satisfied in person or through online web appointment for a 

 We back our services 100%.


· We do not offer refunds for service contracts or retainers, given the customized nature of our work. However, we are committed to ensuring your complete satisfaction with services provided with your purchase.

· All services are verified completely and satisfied in person or through online web appointment for a viewing of your digital images provided. A receipt and signature release is required for delivery of all images collected.

· If you are not completely satisfied with the digital images presented for any reason, we will re-edit your images at no additional charge.

· If there is an unfortunate circumstance such as equipment failure to no fault of anyone.

· We offer a repeat session to ensure you are fully satisfied with your experience.

· Please note we make every effort to deliver your order by the specified date, not all aspects of our production are within our control, so we cannot guarantee delivery dates. Sapphire Romance Photography is not responsible for any costs or emotional distress caused by dissatisfaction with our services or digital images provided.

Cancellation Policy

  • Thank you for booking with Sapphire Romance Photography!
  • It is understood that by booking Sapphire Romance Photography, Artistic Photographer Kristy Urain, will be your photographer on the date contracted with a non-refundable security deposit of 50%, due immediately with this contract agreement signed and dated by both parties. This agreement is for services provided on the date selected for the special event and is non-refundable and non-transferable. No products will be exchanged, but a USB provided free of charge with the lightly edited images.

  

Cancellations: Client recognizes Sapphire Romance Photography has the right to cancel this contractual agreement only in the event/s listed below. 

1. If serious injury or illness occurs to photographer and he/she cannot perform has exhausted all efforts to find reasonable replacement for the event. Any replacements must have prior approval from Sapphire Romance Photography and client.

2.  Severe inclement weather conditions that render roads, highways or air travel dangerous for passage. 

*If such cancellation should occur, Sapphire Romance Photography shall not be liable for any payments. Any deposit or other monies rendered shall be fully refunded within 30 days of scheduled event, unless agreement is made to reschedule for another date. Return of all monies IE: deposits shall be the sole remedy for any breach of agreement. 

**Responsibility: Client is responsible for damages, if any, caused by their members or guests to Sapphire Romance Equipment or Property, and monetary value must ne promptly replaced at cost to client within 7 days in order to ensure non interrupted performance.

***This contract is to be returned within 24 hours of scheduled event along with the required deposit or payment and any travel fees for Sapphire Romance Photography (Kristy Lee Urain) to reserve the date held for the event.

The  client agrees, the undersigned believe this agreement to be legal and binding. Any questions please contact me 

Privacy Policy

  

Sapphire Romance Photography | Privacy Policy 2025

 https://www.sapphireromancephotography.com 


Our main priority is the privacy of my visitors. 


This Privacy Policy document contains types of information collected and recorded by Kristy Urain and Sapphire Romance Photography and how we use the information. If you have additional questions or require more information about my Privacy Policy, do not hesitate to contact me through the link provided on our website. This Privacy Policy applies only to our online activities and is valid for visitors to my website with regards to the information that they shared and or is collected by Kristy Urain for Sapphire Romance Photography. This policy is not applicable to any information collected offline or via channels other than this website.


Consent

· By using my website, you hereby consent to the Privacy Policy of Sapphire Romance Photography and Artistic Photographer Kristy Urain and agree to the terms provided.

Information collected

· The personal information provided by yourself, and the reasons why you are asked to be provided, will be made clear to you at the time I ask you to provide your personal information.

· If you contact me directly, I may receive additional information about you such as your name, address, email or phone number, the contents of the message and or attachments you may send me, and any other information you may choose to provide.

· When you register for an account or membership, we may ask for your contact information, including your name, company name, address, email and telephone number. 


How we use your information varies

· Provide, operate, and maintain our website

· Improve, personalize and expand our website

· Understand and analyze how you use our website

· Develop new products, services, features and functionality

· Communicate with you, either directly or through one of our partners, including customer service, to provide you with updates and other information relating to the our website, and for marketing and promotional purposes

· Email exchange

· Find and prevent fraud


Log Files

Sapphire Romance Photography follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of the hosting service analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring to exit pages, and the number of clicks. This information does not link personal identifiable information. These log files are solely for the purpose of analyzing trends, administering the site, tracking user movement on the website, and gathering demographic information. This information provides Sapphire Romance Photography useful information to make our site more user friendly and secure.

More information can be found at: Security log retention: Best practices and compliance guide


Cookies and Web Beacons

Sapphire Romance Photography uses “cookies” used to store information including visitor’s preferences, and the pages on the site that visitors accessed or visited, and the length and time searched. This information is used to optimize the users’ experience by customizing our web page content based on visitor’s browser type and other information. 


Advertising Partners Privacy Policies

Third party ad servers or ad networks use technologies similar to cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Sapphire Romance Photography, which are sent directly to the users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and or personal advertising content that you see on websites you visit.


Please note Sapphire Romance Photography, has no access or control over these cookies that are used by third parties.


Third Party Privacy Policies

Sapphire Romance Photography does not apply to other advertisers or their websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices instructions on how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To learn more detailed information about cookie management with specific web browsers, you may find it on the browser’s respective websites. More information can be found at Privacy Laws, Policies and Guidance | U.S. Department of Commerce


CCPA Privacy Rights (Do Not Sell My Personal Information)

Under CCPA, among other rights, California consumers have the right listed below and more information can be found on the web at California Consumer Privacy Act (CCPA) | State of California - Department of Justice - Office of the Attorney General

· Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

· Request that a business deletes any personal data about the consumer that the business collected.

· Request that a business that sells consumers personal data, not sell the consumers personal data. 

· Requests have one month for us to respond to you. 


GDPR Data Protection Rights- Your Rights

The GDPR gives EU citizens significant control over their personal data by establishing clear rights to protect their privacy. The GDPR grants EU citizens several rights over their personal data, including the following listed below.
 

  • The right to be informed:      Individuals have the right to be informed about the collection and use of      their personal data, including details about why it is collected, how long      it will be kept, and who it will be shared with.
  • The right of access:      Individuals can request access to their personal data and obtain a copy of      it, allowing them to understand how their data is being processed and by      whom.
  • The right to rectification: If any      personal data is inaccurate or incomplete, individuals can request its      correction, ensuring their information is accurate and up-to-date.
  • The right to erasure (right to be forgotten): In certain circumstances, individuals have the right to request      the deletion of their personal data, removing their information from an      organization's systems if it’s no longer necessary or if they withdraw      their consent.
  • The right to restrict processing:      Individuals can limit how their personal data is processed, especially if      they contest its accuracy or if they require the data for legal claims.
  • The right to data portability:      Individuals can obtain their personal data in a structured, commonly used,      and machine-readable format and transfer it to another data controller if      they choose.
  • The right to object:      Individuals have the right to object to the processing of their personal      data, especially if it's used for direct marketing or if they have a      specific situation that warrants privacy.

Together, these rights ensure that individuals have clear visibility and control over their personal data, reinforcing transparency and accountability among organizations. Beyond these rights, the GDPR also sets strict guidelines on how organizations must obtain and manage consent from individuals before processing their data.
 

Consent requirements
The GDPR requires that organizations obtain explicit consent from individuals before collecting and storing their data. This consent must be freely given, specific, informed, and unambiguous, ensuring individuals fully understand what they agreed to have collected.
 

In addition to consent guidelines, the GDPR emphasizes proactive data protection measures. For high-risk processing activities, organizations must conduct Data Protection Impact Assessments to assess and mitigate potential risks to individuals' rights and freedoms.

Data Protection Impact Assessments (DPIA)
For any processing operations that could significantly impact individuals' rights and freedoms, a Data Protection Impact Assessment is mandatory. This assessment evaluates the risks involved in processing personal data and outlines measures to mitigate these risks, safeguarding individuals' privacy and ensuring compliance.

More information on GDRP Compliance Specifications can be found online at :

What is GDPR Compliance? | Microsoft Security

Children’s Information

At Sapphire Romance Photography, It is paramount to our business to protect all children while using the internet. It is encouraged that parents and guardians observe and participate in, and or monitor your children’s activity. We recognize the difficulty in monitoring children 24/7. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our site, we strongly encourage you to contact us immediately and we will use our best efforts to remove such information from our records.

More information can be found on the link below.

Children's Online Privacy Protection Rule ("COPPA") | Federal Trade Commission


If you would like to exercise any of these rights, please contact us in writing at: Sapphire Romance Photography: 1800 Vondell Drive Pahrump, Nevada 89048. Or you may email us at: We would be more than happy to oblige.


Sapphire Romance Photography

Headquarters: 1800 Vondell Drive Pahrump, NV 89048

Phone: 775 629-2424


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